I have learned a lot especially about the different services that are offered around and would recommend yours without hesitation.
First communication – I actually had my initial call answered and spoke to a real person. Very easy to communicate with and a good listener. Listened with empathy & understanding as he came from a veterinary background and had owned & sold a veterinary practice. Explained the difference appraisal vs valuation
Explained the sales process very clearly and the timeline involved
Assisted with organising accurate P&L statement with accountants who clearly had no experience with preparing accounts for sale of a business.
Kept the negotiations rolling along and seemed to have a real sense of when to push or back off.
The communications were transparent for both seller and buyer, preventing a legal smorgasbord occurring .
I had done all the business courses preparing for an eventual sale but failed to realise that sale of business is all about profit margins, nothing about work culture and development of lifestyle.
Basically I had no idea about how to proceed and I could never have gotten to organise a sale .
I didn’t know of any suitable legal firm , conveyancing firms. Suggestions proved very efficient, capable and economical.
There was no way that I would have gotten to first base. Rob helped with an initial appraisal and then proceeded to do the negotiations on my behalf, discussing each procedure as it occurred. This enabled me to remain at arms’ length from the negotiations. This was important as the potential buyer was an employee of the practice.
I was very happy with the price achieved.
Was great to find someone who actually wanted to do a great job.
The advice regarding accounts, licences & permits transfers was invaluable and the handy hints on how to avoid disruption to business at change-over were very much appreciated.
Sue Joubert
Your advice was concise and succinct. It was helpful where you related to your own experiences when you sold your practice and provided your own previous “hands on” guidance.
Being aware that I had spent a year attempting to sell my practice myself (after my first success with a much larger practice sale several years earlier which lulled me into a misguided sense of confidence that I would do it again 😀), in hindsight I now believe the time I’d invested in these attempts were merely good training for being more prepared in sourcing the information required for when I made the decision to use your broker services. So, whilst I ended up with a significant delay (at least a year) before having yourself represent my practice for sale I’ve taken the positive from my own experience to know how to quickly source information to assist in keeping your ball rolling for interaction with prospective purchasers (and tyre kickers).
.for the benefit of any potential future sellers that may have the opportunity to read my comments, screening prospective purchasers should not be underestimated as this was a big part of the time spent in that year I spent “not” selling my practice.
I do know that Rob was 100% keen, patient, determined and committed with my practice sale throughout the entire process even though a couple of times I felt like not continuing when renewing the broker’s contract …. I am 150% glad I persisted as it can be an exhausting journey which influences our own perceptions and emotions of the process along the way. Having a broker as a stabiliser and for guidance was always reassuring. Thanks for sticking with me to sell my practice Rob.
Firstly, access to an up-to-date database of potential purchasers is something that you can’t buy just up the road at the corner store. It is something that is clearly researched and built up over time. This is a huge part of where a brokerage service earns its keep to draw attention to an individual practice that is going to be sold.
Secondly, weeding out the time wasters and dreamers. If one ever tries to sell a practice because you think “how hard can it be …. I can save thousands doing it myself”, I never really appreciated just how much time is involved in passing confidential information to numerous prospective purchasers when so many are either time wasters or it just isn’t the practice for them …. one cannot predict this in advance.
Thirdly, it is challenging to be seen as credible and impartial as a seller when you are also your own self-broker. It can be done but it is far more challenging without a third party as a broker in my opinion …. I know, I tried. Unless, of course you happen to have had the foresight and time to foster and develop an individual successor working within the practice that is hungry for practice ownership.
Who wouldn’t be happy with a fair price for less hassle and you successfully matched up a buyer with the seller right through to a settlement … that’s 100% where the value was derived from using a broker because there are so many steps where failure could and more likely to occur if not using a broker. To be frank again …. a couple of years ago my likelihood of me using a broker were zero percent.
Having a broker who has owned and sold a vet practice previously gave credence to Rob’s value as a broker.
Dr Steve Baker
The information you provided is very well laid out, clear and reflects well on you.
Paul M – Buyer
Thanks for the info. I love the way you present all the information as a broker! makes things a lot easier .
Very helpful, this is my first go at owning a business and I needed all the advice I could get. Honest and impartial. I never felt I was steered in any particular direction, instead I was provided with solid information to make a decision.
It most certainly saved me time as I wasn’t finding what I was looking for on the east coast, and as we all know, time is money.
Antonio Pérez-Olea Pescio – Buyer
“I could not have achieved this sale without your help”
“You were prompt in your replies. You cut to the chase when things got a bit “emotional” which is vital in such negotiations.”
“you presented everything well.”
“The extra services is the fact you not only having been a vet but one who has sold your practice so you know from personal experience whats involved”
“i would use your services again would highly recommend you to others wanting to sell their practice”
Dr Philip Peters
